Phase 2: Out of Production / Full Support

Lifecycle Timeline

The Product Life Cycle Policy is intended to help you plan for the ultimate evolution of your Instron® testing system and to provide recommendations on how to move forward. Instron is dedicated to meeting customer needs. Keeping you informed is our duty as a responsible supplier.

Phase 2 – Out of Production / Full Support is a formal designation to notify customers that products in this phase are no longer in production. Service support remains available. Spare parts are also obtainable - some parts may be supported through repair/return, exchange, and remanufacture services. The next product life cycle changeover after this support phase is Phase 3 - Out of Production / Best Efforts Support. The notification of transition to Phase 4 – Discontinued will be the final Product Life Cycle Support Notice for these affected products. For safety and data integrity issues, customers will be notified.

Instron will continue to provide after-market support for these parts through the following services, as long as resource availability permits:

  • New: Customers may purchase new replacement parts contingent on availability. 
  • Repair and Return: Customers send their defective parts to Instron for Repair and Return. Repairs are done on a best effort basis (RMA process). 
  • Exchange: Customers may purchase replacement parts from Instron’s stock of repaired parts inventory. This program requires that defective parts be returned to Instron within 30 days of shipment. 
  • Remanufactured: Customers can purchase a remanufactured part without the need to return a defective unit. Remanufactured parts are reconditioned, tested, and repackaged. 

Take action now to protect your laboratory:

  • Improve efficiency with the latest industry solutions capabilities 
  • Increase operator productivity with user-friendly software 
  • Protect your competitive advantage for the long term 

Migrating to a New Testing System:

As new technologies become available, you have the opportunity to improve your testing instrument to keep pace with continually increasing testing and industry demands. Users are encouraged to evaluate the risk of maintaining their current systems against the benefits of migrating to newer technology.

Please note the model numbers designated to be in Phase 2 within the following system series:


3382, 3385H

5542A, 5543A, 5544A, 5565A, 5566A, 5567A, 5569A


7040, 7041, 7042, 7043, 7044 all with FW version ≥ 5.31d; 7045

Capillary Rheometer SR 10


2718-333, 2718-500

Hydraulic Grip Pumps 2718-333 2718-500


7260 Cryodispenser

7021, 7022, 7023, 7024, 7025, 7026, 7027, 7028, MF10

MF Series

Product Life Cycle Support Notice 2018: CEAST Melt Flow Testers in Phase 2

5948 MicroTester
5948 MicroTester

SATEC Series Static Hydraulic Models RD, 600HVL, KN

IPG Phase 2

Solutions to Static Hydraulic Equipment in Phase 2 – Out of Production/Full Support

Frames Dynamic Systems Series
8871, E1000 v1.3 and earlier, E3000 v1.3 and earlier, E10000 v1.3 and earlier

Find out more about ElectroPuls Upgrades

Control Electronics