Instron has long been a leader in measuring and verifying speed and displacement and was an active participant in developing the ASTM Speed and Displacement Verification standards. These services ensure that testing parameters are being met and that associated results are being calculated accurately. To further maximize confidence, Instron is also accredited by NVLAP under lab code 200301-0 to ISO/IEC 17025.
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Communication Errors with Bluehill Universal, Bluehill 3 or Bluehill 2 on Instron 3300, 5500, 5500A and 5900 Systems
Message 2969 - The software is unable to establish communication with the configured devices. Controller communication error. Check all connections before trying again or contact Instron service to report error code: 0 If an error message similar to this displays when opening Bluehill Universal, Bluehill 3 or Bluehill 2, follow these instructions to try to resolve the error. If you are still not able to successfully connect, please contact Instron Technical Support at 1-800-473-7838, option 3 for additional assistance.
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Our 5900 series Extended Warranty Program minimizing system downtime with preventive maintenance, rapid repair, software updates and expert technical support at a low predictable cost is critical to realizing the maximum return from your investment.
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Instron’s Remote Technical Support (RTS), powered by Connect, offers the highest level of technical support for Instron systems around the world. As mission critical machines and processes become more complex, the challenge of maintaining uptime in the lab or streamlining related business processes has grown. Connect creates a secure connection between testing systems at your facility and Instron’s network of global support engineers, resulting in fast responses that provide more productivity and the latest IoT technologies while also reducing risk and expanding support access to new and old systems in your laboratory.
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Instron’s calibration services not only meet industry and international regulatory standards, but also routinely exceed them. As the leading provider of high accuracy instruments and the first materials testing company to use strain gauge load cell technology, we take pride in knowing that our calibrations are of the highest quality.
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Today’s strict international standards require all laboratory measurements to be highly accurate. To help our customers meet the challenges that these standards impose, Instron has invested in a certified deadweight stack to ensure that our calibration services provide the greatest possible accuracy. Because of this commitment to accuracy, Instron’s calibration services not only meet internationally accepted standards, but also routinely exceed them.
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