Privacy and Cookies Policy

Instron respects your privacy and is committed to protecting the personal information you share with us. This policy describes how Instron collects and uses your personal information to provide services that you request or when you choose to provide us with your personal information for any other reason. It also details how Instron’s websites use cookies.

Information Collection
When you browse Instron’s website, you do so anonymously, unless you are logged in to your Instron account. Instron does not automatically collect personal information, including your email address. Like many other commercial websites, the Instron website may use standard technologies, such as cookies and other HTML tools, to collect information about how you use the site, to record that you opened an email marketing message, or to record what links you clicked in an email marketing message. Instron may record your IP address. The IP address is not linked to any personal information, unless you are logged in to your Instron account. If you are logged in, Instron may collect information about the resources you access on the website.

Personal information means any information that may be used to identify an individual, including, but not limited to, a first name, a last name, an email address, contact details and a physical address. Instron collects personal information when you register for an Instron account, fill out a contact form, subscribe to a mailing list, communicate with us or participate in an online survey.

From time to time, Instron receives personal information from business partners and vendors. Instron only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this policy and applicable laws.

Information Use
Instron uses the information it collects from its website to fulfill your requests for products, services or information, to personalize your experience on the Instron website, to keep you up to date on the latest products, applications, updates and special offers, to better understand your needs and to provide you with better services.

Information Sharing and Disclosure
Because Instron is a global company, your personal information may be shared with other Instron offices or subsidiaries around the world. All such entities are governed by this privacy policy. Your personal information is never shared outside of Instron without your permission, except under the following conditions:

  • When sharing your information is necessary to provide you with the products or services you requested;
  • As part of a joint sales promotion or to pass sales leads to one of our distribution partners;
  • To keep you up to date on the latest product announcements, special offers, or other information we think you would like to receive either from Instron or its business partners, unless you have opted out of these types of communication;
  • When required by law or under urgent circumstances to protect Instron’s website and to enforce the Instron terms of use.
Information Security
Your Instron account information is password-protected. At Instron, your personal information is stored on controlled servers with limited access. The Instron website uses industry-standard SSL encryption to protect your personal information during transmission. While Instron strives to protect your personal information, we cannot ensure the security of the information you transmit to us. We urge you to take every precaution to protect your personal information on the Internet, like using a secure browser, using strong passwords and changing them often.

Your Ability to Access, Update, and Delete your Information
If you are registered on the Instron website, you can login to view and modify your personal information in ‘My Profile’. You can also delete your membership account by un-registering. When you un-register, we will retain some of your personal information in our files to resolve disputes, to troubleshoot problems, to enforce our terms of use, to respect your opt-out requests, to prevent fraud, and to comply with legal requirements.

Cookies
Instron websites are designed to function optimally with cookies enabled. In this section you will find more information on what cookies may be set when you visit an Instron website and how to manage them.

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit www.google.com/goodtoknow/data-on-the-web/cookies


Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around our websites and use features, such as accessing secure areas of the website. Without these cookies services you have asked for cannot be provided. The Category 1 Cookies that are used on our websites are:

  • Asp.Net_SessionId

To identify the current session of the user ( more information )


Category 2: Performance Cookies
These cookies collect information about how visitors use our websites, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Instron websites work. The Category 2 Cookies that are used on our websites are:

  • _utmb, _utmc, _utma, _utmz

Google Analytics cookies (more information)


Category 3: Functionality Cookies
These cookies allow our websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. The Category 3 Cookies that are used on our websites are:

  • TweakedCulture

Sets the language of the local website selected and redirects a user to the local website

  • MPID

Used to identify the source of traffic to our website

  • DID

Helps a user to stay logged into the Instron website and stores userid, login (true or false), roles, country code, first name, last name, greeting, issuedate, expiration

  • Generic_Site

Indicates if the region needs to be overridden

  • Filter

Specifies whether a filter option is selected or not

  • CookieValue

Remembers whether a user has accepted the privacy and cookies policy


Category 4: Targeting or Advertising Cookies
We do not accept advertising from any other organizations on our websites. We do however advertise our own products and services on our websites and you may see adverts for us elsewhere on the internet. The cookies we use to present you with adverts may be based on the content you visit the most on our websites, so we can let you know about what we think you will be interested in. The cookies show us where you saw the advert; help us measure the effectiveness of our advertising campaigns; and limit the number of times you see an advert. For advertising and search purpose we use services like Google DoubleClick or Yahoo overture. We also include links to social networks like Facebook who may subsequently use information about your visit to target advertising to you on their websites. Instron has no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.

Disabling Cookies
Instron websites are designed to function optimally with cookies enabled. However, if you wish to disable cookies, this can be controlled through browser settings.

  • Internet Explorer
  • Firefox
  • Chrome
  • Opera
  • Safari

Children and Privacy
Instron’s website does not target and does not intend to attract children under the age of 13. Instron does not knowingly solicit personal information from children under the age 13 or send them requests for personal information.

Links to other Websites
The Instron website contains links to other websites. Instron is not responsible for the privacy practices of such other websites. Instron encourages you to read the privacy policy of any website before submitting your personal information.

Changes to this Privacy Policy
Instron will amend this privacy policy from time to time. If Instron makes substantial changes in the way your personal information is used, Instron will publish an announcement on the home page of its website.

Further Information, Questions or Suggestions
If you have any question or concern about what information Instron collects on its website and how this information is being used, please email privacy@instron.com .

This policy was last updated October 2012.